Cancellation & Refund Policy
Understanding our cancellation and refund terms for digital products and services.
Overview
Thank you for choosing Edulyt, operated by Airkrit India Pvt. Ltd. We strive to provide the best possible experience for our users. This Cancellation & Refund Policy outlines the terms under which cancellations are accepted and clarifies our stance on refunds for our digital products and services.
Digital Products and Services
All products and services provided by Edulyt are digital. Due to the nature of digital content, once access has been granted or content has been downloaded, we are unable to offer refunds. We encourage you to review the product details and ensure it meets your needs before making a purchase.
Cancellation Policy
Subscription Services
If you have subscribed to a service, you may cancel your subscription at any time. However, please note the following:
No Refunds:
Cancellation of a subscription does not entitle you to a refund for any portion of the subscription fee. You will continue to have access to the service until the end of your current billing period.
Future Billing:
Cancelling a subscription will stop future billing. You will not be charged for subsequent billing cycles.
One-Time Purchases
For one-time purchases of digital content, cancellations are not possible once the transaction has been completed.
Exceptions
While our general policy is to not provide refunds, we understand that exceptional circumstances may arise. Refund requests will be considered on a case-by-case basis and at the sole discretion of Edulyt. Situations that may warrant consideration include:
Technical issues:
If you experience technical difficulties that prevent you from accessing the content or service, and our support team is unable to resolve the issue.
Accidental purchase:
If you accidentally purchase the wrong product and notify us immediately before accessing any content.
How to Request a Cancellation or Refund
To request a cancellation or refund, please contact our customer support team at info@edulyt.com with the following information:
- Your full name
- Email address used for the purchase
- Order number
- Reason for the request
Our team will review your request and respond within 5-7 business days.
Changes to This Policy
We may update our Cancellation & Refund Policy from time to time. Any changes will be posted on this page, and we will update the "Last updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about our terms and conditions.
Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us at:
Thank You for Understanding
We value your business and strive to ensure a satisfactory experience with Edulyt.